Alerts

Alerts provide real-time notification for driver and vehicle activity. You can set up notification to be sent to one or more email addresses or SMS numbers each time an alert is triggered.

  Fleet Tracking Portal

The Portal provides you with a simple and easy-to-use user interface, intuitive features, and streamlined processes.

Documentation

  • About the Alerts Page

    You can create and manage alerts from the Alerts page of the Portal. In addition, you can view alert details (e.g., data source, selected options, active or inactive status, etc.) at a glance, filter displayed alerts, download a .csv file, and search for a previously created alert by title. If you are a Basic, Standard,…

Videos

Idle Time Alert

This alert notifies you whenever a vehicle idles for more than a specified time.

Odd Hours Alert

This alert notifies you whenever a vehicle is moving outside of a specified timeframe.

Setting Up Alerts

With this video, you’ll learn how to set up alerts in the Alerts Page in the Portal.

Managing Alerts

With this video, you’ll learn how to manage alerts from the Alerts page in the Portal.
  Advanced Admin

The Advanced Admin provides you with end-to-end visibility of location, reporting, and more for your fleet.

Documentation

Videos

Adding an Alert

Alerts provide real-time notification for driver and vehicle activity.

Best Practices

Deep Dives

How can I configure a custom tone for an alert?

I want to send a notification to a drivers' phones whenever they invoke a dangerous speeding violation, but I'm worried that the alert will tempt drivers to look at their phones while driving--especially while traveling at a high speed. Can I designate a custom sound for a speeding alert?

How do I detect a crash?

I want to set up an alert to detect a possible crash indicated by a rapid deceleration event. What is a realistic g-force threshold for this event?